The smart new app helping pubs and bars in Liverpool keep customers safe

https://www.liverpoolecho.co.uk/special-features/smart-new-app-helping-pubs-18568907

July 20, 2020

Whether it's meeting your friends for a catch up, going for after-work drinks or enjoying a night on the town, a trip to your local boozer is one of life's simple pleasures but it's been out of the question for the last few months.


Since pubs started to reopen on July 4, staff and customers alike have been adjusting to what is looking to be the new normal.


Strict measures have been put in place for the safety of everyone - including table service only - meaning that businesses across Liverpool have had to adapt their layouts and the ways they operate.


Available to pubs and bars, PubOnTapp is the brand new ordering app helping bars and pubs to adhere to social distancing guidelines.


Not only here for the short term, the clever new app will also help business owners get to know their customers better.


Founder and CEO Karthik Subramanian said: "It offers an innovative ordering system, which allows for increased efficiency behind the bar, by receiving orders through the phone app to reduce queuing at the bar counter.


"Similarly, it implements a timing between the collection of each drink to ensure social distancing is successfully put in place.


"But it’s not just for the short term - it might be more useful now but long term it will help you understand your customers better."


How does it work for customers?


For customers it's easy, you simply open the app, select the pub and then order your drink.


It saves queuing at the bar for a drink or in the current circumstances, waiting for someone to come over and take your order. You could even order a drink on the way to the pub so that it's there ready and waiting for you - now that is service!


Fancy another round? Just tap, order and drink.


You create a tab which you don't have to pay until you close it at the end, and the app also allows you to split the bill with friends.


What's in it for businesses?


For pubs and bars, this app could be a life saver when trying to adjust to the new measures . Rather than employing more staff to go and take orders, the app will do it for you.


It also means no cash has to change hands as customers can make payments through the app.


For those operating a collection service, PubOnTapp will help you to space orders and allow customers to collect their orders when no one else is around.


More than just an ordering app

The PubOnTapp app can support social distancing measures in pubs


The short term impact of the PubOnTapp app might seem obvious during the pandemic but it's the long term benefits that will also be invaluable to businesses.


Helping you to understand your customers better, the merchant app will display operational metrics such as highest ordered drinks.


Find out what drinks are the most popular or work out when your quieter times are. It will help you plan future promotions, and the app can assist you with that too by sending out notifications to your customers..


How can pubs and bars sign up?


Sign up is simple and straightforward. All you have to do is sign up and create a merchant account on the dedicated merchant app.


Once your payment details are set up and you've sent over your menu to be uploaded, the only daily requirement will be to log in and start taking orders.

If you're a pub or bar looking to implement a contactless ordering system, get in touch with the team at PubOnTapp by clicking here.

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